Extend Shipping Protection is a crucial part of our efforts to deliver a best-in-class digital experience that drives customer lifetime value and increases brand loyalty. Extend’s digital assistant, Kaley, processes 98% of claims in 90 seconds.
Shipping protection is a value-added service that provides protection for replacement when customers’ packages are lost, stolen, or damaged in transit. Similar to Product Protection, it turns a customer pain point into a positive brand interaction!