Extend makes it easy to file a claim either through the call center (877-248-7707) or the Extend Claims Portal. Below are the steps to getting a replacement product:
- You’ll need to provide a contract ID or email address.
- Extend then validates your contract coverage by ensuring the protection plan is active, the current date is between the effective & expiration dates, and adjudication questions are approved.
- You will receive an approval confirmation email with a link to purchase a new device via a Felix Gray gift card.