You can cancel your order within 2 hours by clicking on the "Cancel Order" button in your confirmation email. Each order will remain in a processing state for 2 hours before it's transmitted to our optical facility for immediate fulfillment.
If the order has yet to ship, feel free to email help@shopfelixgray.com with an order cancellation request, and we'll do our best to accommodate your needs. However, if the order has already shipped, reach out to us upon delivery to initiate the return process!